Terms of Service

Last updated: November 16, 2024

These Terms of Service govern your use of Services by Home Titan. By accessing or using our Services, you agree to comply with and be bound by these Terms of Service.

Definitions

Company: Home Titan LLC

Services: The services provided by Home Titan LLC, including but not limited to repairs, maintenance, and installations.

Service Agreement: Written document which describes the Services to be rendered. After the Client signs a quote, it becomes the Service Agreement.

Client: Any individual or entity that engages the Services of Home Titan LLC.

1. Acceptance of Terms

By using our Services, you, the Client, confirm that you have read, understood, and agree to be bound by these Terms of Service.

2. Scope of Work

The Service Agreement dictates the scope of work for each project. The Service Agreement outlines the specific Services to be performed and any assumptions made. Any additional work requested by the Client or any changes to the assumptions will be subject to a separate quote and may incur additional charges and changes to the completion date.

3. Pricing

All prices quoted are flat-rate estimates based on the information provided by the Client. The pricing reflects the cost to complete the project as described in the Service Agreement. Pricing is valid for 30 calendar days, unless otherwise communicated in writing.  Any additional work required that is not covered by the initial scope of work will be discussed and agreed upon before proceeding. If indicated in the proposal, a deposit is required before the work can be scheduled, which will be deducted from the final invoice.

4. Scheduling

The scheduled date and time for Services will be confirmed via email or phone. Services are subject to availability. The Company reserves the right to refuse Service at our discretion.

5. Payment Terms

Payment in full is due upon completion of the work, unless otherwise agreed upon in writing. Accepted payment methods include cash, check or credit card. Late payments may incur additional fees if specified in the Service Agreement.

6. Warranties and Guarantees

We strive for quality and will rectify any issues resulting from our workmanship within thirty (30) calendar days from the date of completion of the Services at no additional charge. This warranty covers defects in workmanship but does not cover normal wear and tear or damage caused by misuse or neglect.

7. Client Responsibilities

The Client agrees to provide access to the work area on the scheduled date and time, clear away any items that obstruct the work area, ensure a safe working environment, and keep children and pets out of the work area during the Service.

Any permits or approvals required for the Services are the responsibility of the Client.

8. Liability

The Company is not liable for any indirect, incidental or consequential damages arising out of or in connection with the use of our Services. Company liability shall not exceed the amount paid by the Client for the Services.

9. Cancellations

We understand that plans can change. Clients may cancel or reschedule their appointment with at least 24 Hours notice. Cancellations or reschedules made with less than 24 hours notice may incur a cancellation fee equivalent to 50% of the total cost of the Service Agreement. The Company reserves the right to cancel or reschedule Services due to unforeseen circumstances, including but not limited to weather conditions or emergencies.

10. Permission to Use Images and Video

By engaging our Services, you grant the Company the right to take photographs  and videos of the project work. This includes, but is not limited to, images of completed work, before-and-after comparisons, and any candid images and videos of our team in action. This media may be used for promotional and educational purposes, including but not limited to our website, social media, and marketing materials. We are committed to respecting your privacy. We will make every effort to ensure that any images or videos used do not contain identifiable information about the Client or Client’s property. This includes the exclusion of addresses in the photos or videos.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of New Jersey and the United States of America.

12. Amendments

We reserve the right to amend these Terms and Conditions at any time. Changes will be communicated in writing to Clients.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Home Titan LLC

NJHIC#: 13VH13484000

856-200-8345

service@yourhometitan.com